Return policy
A1:We build up a professional After-Sale Team to feedback to you. Please follow the guide lines:
1. Please take detailed photos of ingredients with well packages.
2. Please calculate the quantity of defect ingredients with picture listed.
3. Please send us the complaint sheet with more clearer details by e-mail.
The After-Sale Team will do research and submit the investigation report with our OA&QC Department.
A2:Solution for reference:
1. If the package damage problem, make sure ingredients are fine. We will provide new package for free.
2. If ingredients have minor defects, we will try our best to give you discount and compensation.
3. If there is critical problem.We would do inspection and provide replacement after got your approval.